Operations Management, Financial and Non-Financial Measures of Performance, Balanced Scorecard and Benchmarking – 204
What are the four (4) features of a good balanced scorecard?
Operations Management, Financial and Non-Financial Measures of Performance, Quality Management – 202
What method is considered the best to be used to minimize failure costs?
Operations Management, Financial and Non-Financial Measures of Performance, Quality Management – 201
What is the difference between quality of design and conformance quality?